Shuffield brings over 30 years of equipment product support experience to this new position. He started his career at KSM in 2005 as a Crane Product Service Manager before a series of promotions, which included leading KSM’s Crane Rapid Response Team, General Service Manager, Crane Division, and now his current role as Vice President. He credits his time at Kirby-Smith and prior crane OEM experience in preparing him for this moment.
“I’m excited about the future and look forward to the challenges of this new opportunity,” Shuffield said. “We understand how crucial uptime is to the crane industry and will continue to provide our customers with industry-leading product support that helps them meet their goals. I am grateful for the highly trained personnel I get to work with each day and feel so proud to be part of the Kirby-Smith team.”
Rickey Bailey, Vice President, Crane Division for KSM, said that Shuffield has been instrumental in the success of KSM’s support operations for nearly two decades and has the necessary vision and dedication to customer support and employee development to lead KSM to new levels of success.
“Kelly’s leadership will continue to be invaluable as we expand our business and find new ways to support our customers,” Bailey said. “He has always been a perfect example of everything KSM stands for, and I have no doubt that will continue as he takes on this expanded role.”
